Ad Library Subscription Policies
Thank you for choosing Ad Library. To ensure you fully understand our subscription policies, please carefully read the following terms.
1. Declaration
Before subscribing, please make sure you have thoroughly reviewed our product features and subscription policies. By subscribing to our product, you confirm that you have read, understood, and fully accepted all the terms of this policy prior to your purchase. If you have any questions about these terms, feel free to contact us at any time.
2. Subscription Policies
Plans and Pricing
Annual Subscription (Recommended)
Monthly Subscription
Plan Upgrade Policies
• After logging in, you can upgrade your plan by contacting us.
• When upgrading to an annual plan, your previous plan's balance will automatically be applied as a credit.
• For users on a monthly plan who paid with Stripe, the remaining balance will be automatically applied if upgrading to another monthly plan.
• For users on a monthly plan who paid with PayPal, the remaining balance cannot be automatically applied due to PayPal's policies.
Cancellation Policies
Annual Subscribers
Monthly Subscribers
Refund Policies
• Before making any payments, we kindly ask that you carefully read the Terms and Conditions.
• It is strongly recommended that you familiarize yourself with the features and functionality of our product before placing an order to avoid situations that may require a refund.
By ordering our products, you acknowledge that you have fully read and completely accept the terms and conditions of this refund policy.
If you disagree with or do not accept the terms and conditions outlined in this policy, please contact us to share your comments, suggestions, or corrections. We greatly appreciate your feedback.
Response Time
• For any inquiries or general requests, please allow up to 48 hours for us to respond.
Refund Eligibility (Rare Cases Only)
We will only accept refund requests for the following reasons:
• Errors caused by our system malfunction.
• Within 24 hours of the first payment (Promotions non-refundable).
Important Notes
• The first payment refers to the initial payment and does not include renewals, plan upgrades, or repurchases.
• Refunds are not supported within 24 hours after automatic renewal for monthly subscriptions; in this case, you may cancel your subscription.
• Please provide a complete and valid reason for the refund request and email us at [email protected].
• We do not guarantee refunds for lack of usage or dissatisfaction.
• Promotional prices are non-refundable.
This policy is designed to protect our users while ensuring the sustainability of our services. We appreciate your understanding.
Contact Us
We always welcome your feedback and suggestions. For further information or if you have any questions, feel free to reach out to us through the following channels:
• Email: [email protected]
• Live Chat: Click the Chat icon in the bottom right corner of the page
• Response Time: Within 48 business hours
Thank you for choosing Ad Library. We look forward to providing you with excellent service and a great user experience!